IHS Towers
|Network Analyst/Field Technician
Summary
Currently monitoring telecommunication sites and diagnosing technical faults to enhance network performance and ensure operational integrity.
Highlights
Monitored telecommunication sites using CMS, I-Manager, and Galooli to ensure continuous network uptime and performance.
Adhered rigorously to operational integrity standards, accurately documenting all relevant data for effective decision-making and compliance.
Maintained open and effective communication with field engineers, technicians, and cross-functional teams, aligning project goals and facilitating collaborative problem-solving.
Diagnosed and resolved complex technical faults, significantly reducing service disruptions and improving overall site performance.